Nunca tive qualquer problema com a Locauto.
Sou sempre muito bem atendida sobretudo pelo Sr. Rui Ferreira, que é muito profissional e prestável.
Houve um dia em que não encontrava a chave do carro para o ir entregar à Locauto e o Sr. Ferreira permitiu-me ter o carro mais algumas horas para a procurar, e encontrei-a.
Apreciei muito a atitude!
Só recorro a outras rent a cars quando a Locauto não tem automóveis disponíveis.
"THANK YOU LOCAUTO"
I used these guys this week, we booked the car through the resort reception (Colina da Lapa). They dropped off a brand new very tidy and clean car with less than 5k km on it for a very reasonable price within an hour of us booking it, (they are based in Potimao). I didnt take any chances and upgraded my insurance with them, we had a great week using the car every day to explore the area, 7days into our 8 day hire we got a puncture (good Friday). Due to the Bank Holiday we couldn't arrange a repair as everywhere was closed, we called Locauto and spoke with a really helpful lady called Christina. Within a couple of hours they brought us a replacement car and we were mobile again. They later collected the other car by tow truck as it had no spare just those awful foam spray cans and they advised us not to use the spray as it often ruins the tyre. Even the additional insurance doesn't cover tyres so I was dreading an expensive bill but was very pleasantly suprised when Christina called the following day to say everything had been sorted and the repair came to just 12 Euros. Absolutely first class service, great staff nice new cars and none of the usual rip off tactics that you hear about. I can't recommend these guys enough, we love Portugal and visit often, Locauto is now our number one choice for this region of the Algarve. Thank you Locauto.
Very friendly staff with fast response, easy booking / pick up / return, transparent and predictable prices, transparent contract, car in perfect condition - a rental just to recommend.